Got a lowes card charged off Ge Citi 7300

I “had” perfect credit and a very high credit score. I have never paid a bill late in my life.

I purchased cabinets at Lowes a year ago and applied for a Lowes card with 12 mo/no interest/no payment. I didn’t open the first few statements since no pmt was due.

A few months later I got a call that I was late. I explained it was no interest/no pmts. I got a third call in Dec that at first said I was late. Then the Lowes rep checked and said “you ARE under promotion and it wasn’t entered correctly”.

I admit I am remiss in that I didn’t verify it was fixed, but I received no more calls from Lowe’s, so I assumed it was ok.

In Spring 07, I received a call from a collections company. I do not know if it was Lowe’s GE credit company, or an outside company. I assumed they had outdated info and refused to deal with them. I answered no more “out of area” calls.

Shortly before my one year mark, I attempted to pay Lowes online, but my account wouldn’t allow a pmt. By now, I had misplaced my contract, so I called the local Lowes and asked them to send me a copy. It took several calls and faxes and ended up being only the install portion. By now, I was past the 12 mo date.

So I went to Lowes and talked to the head manager. He was very nice and assured me they would get it fixed. I told him it might be in collections and now it was past the 12 mo mark, but he said they might be able to undo that. He contacted GE and GE wants me to send a dispute letter, but the manager is trying to get me a copy of the contract first.

Coincidentally, one day after I talked to the Lowe’s manager, CTI, a collections company, called me at work and said I can only pay THEM now. They started to offer a lower amount, but I said I didn’t want to “settle”, as that would stay on my credit report and get reported to the IRS. I said I wanted to pay the original amount (no interest or late fees), but I wanted assurance that nothing negative would be on my credit report.

When I told them about the no interest/no pmts mistake, they said they would call Lowe’s/GE. I regret talking to them now, in case they muck up what the manager is trying to do from the Lowes/GE end.

#1 – If Lowes/GE sees the 12 mo no interest/no payments on my contract, can they legally pull it back from CTI and let me pay them? If I have to I will pay the interest, even dating back to the purchase date since I went past the 12 mo mark, but what would I need first from them to assure me they will clean up my credit report?

#2 – Any chance they will refuse to give me a copy of the contract? If they get wind that I have lost mine, will they lie and delete the no interest part? (I’m a bit worried it was never put on there, but I have hope since the one agent did admit seeing it).

#3 – If the contract does not state “no interest” and I have to deal with CTI, what should I get from CTI prior to paying? CTI mentioned a “paid as agreed”, but I see you suggest “paid as agreed and on time”. What else can I ask CTI to do to remove any trace of negative info?

#4 – Even if I get CTI to do these things, won’t Lowe’s keep reporting negative info? I would think I have no leverage to demand Lowe’s fix anything if I am not paying them.


My main consideration is in undoing the damage to my credit, not paying the least amount.

Original - $6600
Charge off to CTI – either $6600 or $6900 (couldn’t clarify)
CTI’s current amount - $7300

I know I brought this on myself by procrastinating and not following up with Lowe’s. But I feel they made the first mistake and should be willing to consider that.

Thanks for any help you can give me. (Please reply to all, so that I can get it at home).
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BO
you didnt do right on the lowes from the start
they alerted you there might be a problem and you ducked it.
that will get you burned no matter who is right or wrong.

all you can do is pay it and go on
negotiate but pay it no matter what they agree to
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You are so right.

But what should I ask either Lowes or CTI to put in writing prior to me paying them anything?

Is “paid as agreed on time” all I need to make sure my credit is fixed?

Thanks for replying – I read your blog too and you have very useful info.
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Bo
this is the best full answer for an uneven but frequent question I get
Citi is lowes
but maybe lowes can you you on their end too
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