Verizon account now turned over to collection agency.

I have an account that Verizon Wireless has been trying to collect on for 6 months now. They overcharged me one month for overages I know I didn't use so I closed the account and after they started their collection process I disputed the account with the BBB, FCC, and the State Attorney General. All the responses were that Verizon has made their final decision and are willing to do arbitration, which I'm assuming will take sides with Verizon after I've payed for arbitration. I'm willing to pay the full amount they are asking now due to the fact it literally ruined my credit, but only if I can get them to agree on deletion of account since I still believe they're overcharging me. Do you think if I sent them a check for the full amount to Verizon instead of the collection agency; stating that upon cashing the check they agree to delete the account in question would work? If you have any advice on this matter please contact me.
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I doubt it.
Verizion holds the cards on this. It never pays to not pay a utility or close an account with outstanding balances and not pay until they come after you. One needs to negotiate BEFORE they crack your credit up not after. Verizon has documented charges. You on the other hand probably have nothing documenting your postion. Happens all the time.
I would try to re open the account with verizon and ask for help. Get something in writing. They probably will not help you as far as credit goes.

It will look good if you pay it off though.
You will go from owing 100% to 0% and that helps credit scores.


If they re open an the account you have th best chance.